Microsoft 365 Support That Works for Your Business

Get more out of Microsoft 365. Without the admin

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Simple. Secure. Fully Supported.

Microsoft 365 is a powerful platform, but it’s not plug-and-play. We make it work the way your business needs it to, without the overhead or hassle.

Whether you’re starting from scratch, moving away from another provider, or need help managing your current setup, we’ve got it covered. You stay focused on running your business — we handle the rest.

How We Help Businesses Manage Microsoft 365

Setup & Migration

Move to Microsoft 365 with no downtime, lost data, or confusion

Setup & Migration

  • Mailbox migration from any platform
  • SharePoint, Teams, and OneDrive are configured for your business
  • Licences set up, applied, and managed correctly
  • DNS, security, backups, and identity settings are fully handled

Support That Doesn’t Bounce You Around

Real people who know your setup, ready to help when something breaks or just isn’t working

Support That Doesn’t Bounce You Around

  • Fast issue resolution for email, Teams, or file access
  • Admin support for user changes, licences, and permissions
  • Remote support is included in all support plans

Security & Compliance Built In

Keep your data protected and meet industry requirements without lifting a finger

Security & Compliance Built In

  • MFA, conditional access, and encryption enabled
  • Ongoing monitoring for suspicious activity
  • Regular security reviews are included in your support contract
  • GDPR-ready processes and full ISO 27001 alignment

Optimisation & Training

Make sure your team is using Microsoft 365 efficiently, not just logging in

Optimisation & Training

  • SharePoint folder structures that make sense
  • Teams setup that matches your workflows, not just chat
  • OneDrive guidance to avoid sync issues and data sprawl
  • Training sessions for staff when new features roll out

Key Features of Microsoft 365 For Business

Microsoft Outlook

Microsoft Outlook

Outlook is more than just an email client; it’s a powerful tool for managing your communications, calendar, and tasks. With advanced features like focused inbox, integrated calendar scheduling, and robust security protocols, Outlook helps keep your business communications streamlined and secure. It integrates seamlessly with other Microsoft 365 applications, ensuring you stay connected and organised.

Microsoft Word

Microsoft Word

Microsoft Word is the industry-standard word-processing application that offers sophisticated document creation, editing, and collaboration tools. With real-time co-authoring, advanced formatting options, and intelligent editing suggestions, Word enables teams to produce high-quality documents efficiently. Cloud integration ensures that your work is always accessible and up-to-date, no matter where you are.

Microsoft Excel

Microsoft Excel

Excel is a powerful spreadsheet application beyond simple data entry and calculations. With advanced data analysis tools, pivot tables, and charting capabilities, Excel helps businesses make sense of their data. Whether you’re managing budgets, tracking sales, or analysing trends, Excel’s robust functionality and collaborative features make it an indispensable tool for business intelligence.

Microsoft Teams

Microsoft Teams

Microsoft Teams is a unified communication and collaboration platform that combines chat, video conferencing, file storage, and application integration. It is a central hub for teamwork, allowing employees to collaborate in real time, share files, and integrate with other Microsoft 365 services. Teams enhances productivity by keeping all your communication and collaboration tools in one place, making connecting and working together easier.

Microsoft Powerpoint

Microsoft PowerPoint

PowerPoint is the leading presentation software that enables you to create impactful and professional presentations. With a wide range of templates, design tools, and multimedia capabilities, PowerPoint helps you convey your ideas clearly and effectively. Collaboration features allow multiple users to work on presentations simultaneously, ensuring your team can develop and deliver outstanding presentations.

Microsoft Sharepoint

Microsoft SharePoint

SharePoint is a powerful platform for content management and collaboration. It allows businesses to create intranet sites, manage documents, and automate workflows. With SharePoint, teams can share and organise information seamlessly, improving collaboration and information flow across the organisation. Its robust security features ensure that your data remains protected while being accessible to those who need it.

Microsoft Azure Cloud Computing

Elevate Your Business with Scalable Cloud Solutions

Microsoft Azure is a leading cloud computing platform that supports and enhances your business operations with unmatched flexibility, scalability, and reliability.

Azure enables businesses to build, deploy, and manage applications through a global network of data centres, ensuring high performance and availability. With Azure, you can seamlessly integrate compute, storage, and networking services to meet your needs. The platform’s advanced AI and machine learning capabilities allow you to develop intelligent applications and gain deeper insights from your data.

Azure also provides robust security and identity management to protect your applications and data, along with comprehensive integration and management tools that streamline development workflows and operational monitoring. Its support for hybrid and multi-cloud environments ensures you can effectively leverage both on-premises and cloud resources, providing a consistent and flexible infrastructure. By leveraging Microsoft Azure, your business can innovate faster, scale efficiently, and enhance its IT agility, staying competitive in a rapidly evolving market.

Contact Us

Microsoft 365 FAQs

Yes — we can manage your setup whether you purchase through us or elsewhere.

We plan the move to avoid downtime, back up all data, and test access before switching over.

Yes. Depending on your needs, we run workshops and provide one-to-one or team sessions.

Not fully. We configure the proper security settings for your setup, including MFA, retention policies, and more.

365 support is part of your support contract at no extra cost for admin changes, email issues, or advice.

Case Study: Migrating Email From IONOS to Microsoft 365

Assured Care Service used basic email services provided through their domain host (Ionos), which lacked reliability, collaboration tools, and scalability. As the business grew, they needed a more professional and secure email solution to support operations and client communication.

Read the Full Case Study
Assured Care Services - Case Study | Confidence IT
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Get In Touch Today

Need help setting up Microsoft 365, fixing your current setup, or managing licences for your team?

Let’s talk — we’ll walk through your current system and recommend what’s best for your business.

Get In Touch

Microsoft 365 Pricing

Plan Price (ex VAT) Includes
Business Basic £5.99 Email, OneDrive, Teams
Business Standard £10.99 Desktop apps + everything above
Business Premium £18.99 Everything above + Advanced security & Intune

We supply licences directly at the Microsoft RRP. No third-party logins, no chasing bills and no price hikes.

If you’re not already with us for IT support, we also offer standalone Microsoft 365 services.

Get in touch to discuss what’s right for you.

Why Choose Confidence IT

5-Star Google Rating
5-Star Google Rating
Bespoke Support Packages
Bespoke Support Packages
First-Class Customer Service
First-Class Customer Service
People-First Business
People-First Business
Industry Leading Support Tools
Industry leading support tools
Expert Support Technicians
Expert Support Technicians

Trusted Across Industries Since 2001

Since 2001, we’ve partnered with businesses across a wide range of industries — from fully managing their IT environments to working seamlessly alongside internal teams. Over the years, we’ve gained deep insight into each sector’s specific needs and challenges, allowing us to deliver tailored support that truly makes a difference. Here are just some of the sectors we’re proud to support:

Legal Sector

Secure, compliant IT designed for legal professionals. Keep documents safe, calls recorded, and systems running smoothly, so nothing gets in the way of your casework.

Legal Sector

Education Sector

Safe, stable IT that supports learning. From classrooms to staffrooms, get networks, devices, and safeguarding tools that work, without adding complexity.

Education Sector

Professional Services

Smart IT that helps your team get more done. Whether in recruitment, marketing, or technical services, get the support, tools, and advice to grow with confidence.

Professional Services

Financial Services

Reliable IT for accountants, advisors, and LLPs. Stay compliant, protect sensitive data, and keep your systems performing under pressure.

Financial Services

Manufacturing & Industrial

Built for speed and uptime. Streamline production, reduce downtime, and support innovation with IT that meets the pace of modern manufacturing.

Manufacturing & Industrial

Engineering & Construction

Tough, dependable tech for tough environments. From CAD support to remote connectivity, keep your tools working and your projects moving.

Engineering & Construction

How We Can Support You

Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.

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Managed IT Support Services

A team of dedicated experts is waiting to resolve any IT issues your business has quickly and efficiently.

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Business Phone Systems

Connect your team and your customers with a business VoIP phone system, hassle-free installation, and many features to help your business succeed.

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Cyber-Security & Data Protection

We offer a complete cybersecurity audit to keep your business, your data, and your users safe from malicious threats.

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Automation & Integration

Integrate your software, automate your process or connect to your suppliers and customers. Our development team are here to make your business more productive.

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