Networking &



Connecting Your


Maintaining seamless connectivity is crucial in today’s fast-paced business environment. At Confidence IT, we specialise in providing tailored networking and connectivity solutions designed to keep your operations running smoothly and efficiently.

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Why Choose

Confidence IT?

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Customised Solutions

We understand that every business has unique needs. Our team works closely with you to design and implement networking solutions that fit your specific requirements.

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Secure Connectivity Services

Security is at the heart of our services. We ensure your network is robust, secure, and resilient against cyber threats.

Expert Support Technicians

Expert Support

Our dedicated IT support team is always available to assist you with any connectivity issues, ensuring minimal downtime and maximum productivity.

Ready to enhance your business connectivity?

Contact us today for a free consultation and discover how our networking solutions can benefit your business.”

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What are Networks



Your business network comprises three parts to consider when building your network infrastructure.

Your internet connection is your gateway to the outside world and a critical link to your business operations. An Internet Service Provider (ISP) manages this connection and offers packages tailored to your needs based on upload/download speeds and reliability. Here are the most popular broadband options available:

  • FTTC (Fibre to the Cabinet): Combines fibre optic and copper cable connections, offering reliable speeds for everyday use.
  • FTTP (Fibre to the Premises): Delivers ultra-fast, high-capacity connections directly to your location via fibre optics.
  • ADSL (Asymmetric Digital Subscriber Line): Uses existing telephone lines to provide affordable internet access with moderate speeds.
  • 4G/5G: Wireless options that provide high-speed internet via mobile networks, ideal for flexible or remote setups.

Your internal network will likely include several key components to ensure robust and efficient connectivity. These components typically include:

  • Router: This device manages the incoming internet connection, directing traffic between your internal network and the Internet to ensure secure and reliable access.
  • Network Switch: This device connects multiple devices within your network by managing the flow of data to and from network points, allowing for efficient communication between computers, printers, servers, and other devices.
  • CAT5 or CAT6 Network Cabling: These cables physically connect network points throughout your building, providing high-speed and reliable data transmission. Compared to CAT5 cables, CAT6 cables offer higher performance and better support for faster speeds.
  • Wireless Access Points (WAP): Extend your network’s reach by providing wireless connectivity to devices such as laptops, smartphones, and tablets, ensuring seamless access to the network without the need for physical cables.

Integrating these components allows you to create a reliable and scalable internal network that meets your business’s connectivity needs.

A well-structured internal network supports various devices, each playing a crucial role in your business operations. These devices typically include:

  • Computers and Workstations: Essential for daily business activities, computers and workstations are connected to the network to access shared resources, applications, and the internet.
  • Printers and Scanners: Networked printers and scanners enable multiple users to print and scan documents from their workstations, improving efficiency and reducing the need for multiple devices.
  • Servers: Centralized servers store data, run applications, and manage network resources. They are critical for maintaining data integrity, enabling collaboration, and supporting business applications.
  • VoIP Phones: Voice over Internet Protocol (VoIP) phones use the network to make and receive calls, offering advanced features like voicemail to email, call forwarding, and conferencing.
  • Security Cameras: Networked security cameras provide surveillance and monitoring capabilities, helping to ensure the safety and security of your premises.
  • Smart Devices and IoT: Internet of Things (IoT) devices, such as smart thermostats, lighting systems, and sensors, connect to the network to enable automation and improve operational efficiency.
  • Mobile Devices: Smartphones and tablets access the network via wireless connections, allowing employees to stay connected and productive while on the move.
  • Storage Devices: Network-attached storage (NAS) devices provide centralised storage solutions, making it easy to back up data and share files across the network.

Each of these devices connects to your network through wired or wireless connections, facilitating seamless communication and resource sharing. But it’s not just about the connection. Properly configuring and managing these devices is what ensures optimal performance and security for your business operations. It’s a task that should not be taken lightly.

Network Diagram
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Devices Matter

The Right

Tools for

the Job

Not all networks are created equal. The speed of your broadband connection will vary based on location and budget, and the same principle applies to your internal network and devices. Your network switches and devices can only transfer data at the maximum speed supported by their built-in network cards. For example, if your network switch has a 10Gbps (gigabits per second) network card and your laptop has a 1000Mbps (1Gbps) network card, data transfer between them will be limited to 1000Mbps. Additionally, the data transfer method, such as the type of Ethernet cable or your Wireless Access Point (WAP) specifications, also imposes limitations.

Here are typical data transfer rates for common network components:

  • CAT5: Up to 100Mbps
  • CAT5e: Up to 1000Mbps (1Gbps)
  • CAT6: Up to 10Gbps
  • WAP: Depends on the model specifications

To ensure you get the most out of your network, it’s crucial to match your network infrastructure’s capabilities with your devices’ requirements and vice versa. This means selecting compatible network switches, cables, and wireless access points that can handle the desired speeds of your connected devices.

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Network Security


& Security

Before considering broadband speeds, network transfer rates, or shopping for the latest laptop, ensuring your network is well-protected is essential.

A firewall acts as a barrier of code integrated into your routers, networking equipment, and devices to safeguard against unauthorised access and threats.

While your broadband router includes a firewall, routers provided by ISPs often lack the customisation options available with third-party manufacturers. Customisable firewalls provide greater control over the data traffic entering and leaving your network.

You can manage data traffic by configuring the firewall to limit ports, services, or IP addresses in your devices’ firewall settings. This level of control allows you to define which types of data are allowed through and which are blocked, enhancing your network’s security and protecting your sensitive information.

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Multiple Networks



A VLAN (Virtual Local Area Network) divides a single network into multiple separate networks. It is particularly useful for applications such as VoIP phone systems or guest networks.

VLANs use alternative IP (Internet Protocol) subnets to route devices connected to the VLAN parallel to the main network. For instance, a VoIP phone system on a separate VLAN might exclusively utilise a dedicated broadband connection for the phone system, ensuring optimal performance and reducing congestion on the main network.

Implementing multiple VLANs within the same network effectively manages data traffic from different sources and controls which devices have access to specific parts of the network. For example, a guest network can be placed on a VLAN segregated from the network where sensitive data is stored. This setup allows guests to access the internet while keeping your primary network secure and isolated.

VLANs can enhance network security, improve traffic management, and ensure that different types of data traffic do not interfere.

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What Customers Think of Confidence IT

antony myers
antony myers
Confidence IT are fast, friendly and competent - highly recommended!
Frank Olisadun
Frank Olisadun
Very good
Ellie Litvinenko
Ellie Litvinenko
Sammy not only resolved my issue but while doing so, he managed to assist me in resolving a separate one I'd never opened a ticket for. I am happy to say that he not only met but exceeded my expectations massively. I am very grateful for his help and assistance.
Samantha Secker
Samantha Secker
have worked with Confidence It for over 10 years, they have been amazing. The lads and Jo are all super friendly and very knowledgeable.
Janice Rentell
Janice Rentell
"We have been using Confidence IT for a few years now and they are always quick to respond to any issues we have and their technicians are always polite. Would highly recommend."
peter holmes
peter holmes
confidence IT have looked after us for almost four year and there service is excellent - they pick up any queries or problems which may arise straight away and look to sort asap. Customer support is 5 star ... dermaspa
Lee Hancox
Lee Hancox
We have worked with C-IT as a support provider for several years now and the support has always been professional and to the highest standard.
Tom Patrickson
Tom Patrickson
Provided significant assistance with numerous projects, including the implementation of a VOIP phone system across various sites. Demonstrated excellent responsiveness to all inquiries and resolved issues swiftly and efficiently. Highly Recommend.
Alex Lapushner
Alex Lapushner
Supportive, reliable, responsive and innovative business. Good to have partnered with Confidence IT Ltd. Highly recommended.
Diane Butterworth
Diane Butterworth
Friendly, fast and reliable service.

Why Choose Confidence IT

5-Star Google Rating
5-Star Google Rating
Bespoke Support Packages
Bespoke Support Packages
First-Class Customer Service
First-Class Customer Service
People-First Business
People-First Business
Industry Leading Support Tools
Industry leading support tools
Expert Support Technicians
Expert Support Technicians
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How We Can Support You

Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.

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IT Support

A team of dedicated experts waiting to resolve any IT issues your business has, quickly and efficiently.

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Business Phone Systems

Connect your team and your customers with a business VoIP phone system. Hassle free installation and tons of features to help your business succeed.

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Keep your business, your data and your users safe from malicious threats. We offer a complete cybersecurity audit to keep you safe.

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Integrate your software, automate your process or connect to your suppliers and customers. Our development team are here to make your business more productive.

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Industry Sectors

IT Support 

for All Industries

Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.

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Financial Services

From accountants to financial advisors and LLPs, we are committed to delivering the IT Support your business needs.

Financial Services
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From Automotive and Robotics to Food production, we know what your business needs to succeed.

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Professional Services

From Heating Engineers to Marketing and Recruitment. We have the knowledge to make you more productive and efficient.

Professional Services
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Engineering & Construction

Providing the Engineering and Construction sector with the robust support needed.

Engineering & Construction