Welcome to Confidence IT
Confidence IT is dedicated to providing top-tier IT solutions that drive business success. With a focus on innovation, reliability, and customer satisfaction, we offer a range of services tailored to meet the unique needs of our clients. Our expertise spans across IT support, asset management, network solutions, and more, ensuring your business operates at peak efficiency.
History
The History of
Confidence IT
Founded in 2001 by Alastair Smith, Confidence IT has grown from a small startup into a leading IT service provider. Over the years, we have achieved numerous milestones, including growing the expert team of nine staff, working with leading brands worldwide and being recognised as one of the go-to MSPs in Milton Keynes. Our journey is marked by continuous growth and a commitment to staying ahead of industry trends.
Customer Service
Putting
people first
We strongly believe in a person-first culture. We make sure our staff are happy and supported so they can provide the best customer service to your business and staff.
We treat people with respect and understanding making it a happier and more successful partnership for all.
The Confidence IT Mission
Our mission is to empower businesses through innovative IT solutions and exceptional service. We strive to build lasting relationships with our clients by delivering reliable and customised IT services that drive operational efficiency and success.
MEET OUR IT CROWD
Meet the Team
Our team of IT professionals is the backbone of Confidence IT. With diverse expertise and a passion for technology, our team members are dedicated to providing the best possible service. From certified engineers to experienced support staff, every member plays a crucial role in achieving our mission.
ALASTAIR
Managing Director
DUNCAN
Engineering Director
DAVE
Business Development Director
JO
Office Manager
AARON
Senior Support & Project Engineer
WASEK
Support Supervisor
XAVIER
Senior Support Technician
ROHIN
Support Technician
Making a difference
Our approach
To Managed
Services
Confidence IT is committed to providing excellent IT services to our clients with a personal hands-on and consultative approach combined with an effective use of initiative. We endeavor to understand your business and assist with your development and growth. Adding value, continuous support, and guidance, our committed Help Desk team aim to deliver the swiftest response to your IT support issues with passion and precision.
GREAT CUSTOMER SERVICE
We have a friendly, personable and skilled support team waiting to help, and our Support Desk offers complete transparency to everything we do for you.
RESOURCEFUL SOLUTIONS
We pride ourselves on our flexible approach and our ability to offer resourceful and creative solutions tailored to your business requirements.
Cost-Effective Solutions
Our creative approach means we can develop a solution to not only suit your needs, but also your budget.
Evolving Skillset
IT is constantly evolving so we continually strive to improve the service we offer through knowledge sharing, training, and research.
Attention to Detail
Our team is highly skilled and dedicated and always endeavour to ensure your issues and projects are completed on time and to your satisfaction.
Why Choose Confidence IT
5-Star Google Rating
Bespoke Support Packages
First-Class Customer Service
People-First Business
Industry leading support tools
Expert Support Technicians
Brand
OUR BRAND –
IT’S IN OUR DNA
Our branding conveys a confident and stand-out work ethic which we always aspire to achieve in everything we do. The binary underline indicates the Information Technology roots of our business. Binary is to IT what DNA is to life; without DNA there is no life, and without binary, there is no technology.
All technology operates and communicates using binary – yes/no, on/off, true/false, A-Z, 0-9 – it all boils down to a simple chain of 1s and 0s!
What Customers Think of Confidence IT
Contact Us
Please note we cannot respond to support requests using this form. If you have a support query, please use the Get Help link above.
