Expert IT Support

Since 2001

Your business needs reliable and efficient IT to perform at its best. Our experts are dedicated to providing proactive, reliable, and practical solutions for all your IT needs, providing businesses with the right technology, infrastructure, and support to keep them performing at the highest level.

The IT department is not just a department; it’s the backbone of your business, ensuring smooth operations and efficient workflows.

We’re here to support you every step of the way. Our proactive approach ensures minimal downtime so businesses and their staff can focus more on what is important.

With our expertise and commitment to customer satisfaction, you can trust us to support your business.

CIT Staff



Confidence IT | Unlimited Remote Support

Unlimited Support

A team of dedicated technicians is ready to resolve any IT issue you have. We aim to answer your call within 30 seconds and have a first-contact resolution rate of 90%.

Confidence IT | Device Monitoring

Device Monitoring

All of your devices and servers are monitored by our specialised software. This alerts the team to any issues before they affect your business.

Confidence IT | Network Security

Network Security

Enhanced network security software to protect your network from threats to your business. This software includes training for your staff to help spot any malicious activity.

Confidence IT | Microsoft 365 Backups

Microsoft 365 Backups

All of your 365 data and emails are backed up and centrally managed. This gives you peace of mind should you need to recover any data.

Confidence IT | Asset Management and Reporting

Asset Management

You will receive a monthly report on the status of your devices, which creates your own asset list to keep track of hardware life cycles.

Confidence IT | Antivirus


Included Bitdefender antivirus to protect your devices. This is centrally managed to help us spot any issues before you do.

Confidence IT | Password Manager

Password Manager

Password manager to help keep your business safe by creating and securely storing complex passwords. 1Password can also auto-fill details and MFA information to make the sign-in process quicker

Confidence IT | Email Security

Email Security

Protect your business and staff from cyber attacks originating from email. This also includes training to help spot malicious emails and a quick and easy way for your team to report them.


Cybersecurity Training

Keep your team updated on how to stay safe with regular training provided by Curricula. Provide your team with the tools and information to reduce the risk of scams and cyber attacks.

Get In Touch

Book an IT

Strategy Meeting

We can discuss how Confidence IT can solve your immediate issues and plan for the future. We can also answer other questions you have about the services your business needs.

Confidence IT | Calendar Icon
Get a Quote

Request an IT

Support Quote

Need to get a quick cost for your IT Support?

Answer a few simple questions about your business and receive a quote for IT Support. It’s as simple as that!

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What Customers Think of Confidence IT

antony myers
antony myers
Confidence IT are fast, friendly and competent - highly recommended!
Frank Olisadun
Frank Olisadun
Very good
Ellie Litvinenko
Ellie Litvinenko
Sammy not only resolved my issue but while doing so, he managed to assist me in resolving a separate one I'd never opened a ticket for. I am happy to say that he not only met but exceeded my expectations massively. I am very grateful for his help and assistance.
Samantha Secker
Samantha Secker
have worked with Confidence It for over 10 years, they have been amazing. The lads and Jo are all super friendly and very knowledgeable.
Janice Rentell
Janice Rentell
"We have been using Confidence IT for a few years now and they are always quick to respond to any issues we have and their technicians are always polite. Would highly recommend."
peter holmes
peter holmes
confidence IT have looked after us for almost four year and there service is excellent - they pick up any queries or problems which may arise straight away and look to sort asap. Customer support is 5 star ... dermaspa
Lee Hancox
Lee Hancox
We have worked with C-IT as a support provider for several years now and the support has always been professional and to the highest standard.
Tom Patrickson
Tom Patrickson
Provided significant assistance with numerous projects, including the implementation of a VOIP phone system across various sites. Demonstrated excellent responsiveness to all inquiries and resolved issues swiftly and efficiently. Highly Recommend.
Alex Lapushner
Alex Lapushner
Supportive, reliable, responsive and innovative business. Good to have partnered with Confidence IT Ltd. Highly recommended.
Diane Butterworth
Diane Butterworth
Friendly, fast and reliable service.

Why Choose Confidence IT

5-Star Google Rating
5-Star Google Rating
Bespoke Support Packages
Bespoke Support Packages
First-Class Customer Service
First-Class Customer Service
People-First Business
People-First Business
Industry Leading Support Tools
Industry leading support tools
Expert Support Technicians
Expert Support Technicians
Industry Sectors

IT Support 

for All Industries

Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.

Financial Services icon | Confidence IT

Financial Services

From accountants to financial advisors and LLPs, we are committed to delivering the IT Support your business needs.

Financial Services
Manufacturing icon | Confidence IT


From Automotive and Robotics to Food production, we know what your business needs to succeed.

Professional Services Icon | Confidence IT

Professional Services

From Heating Engineers to Marketing and Recruitment. We have the knowledge to make you more productive and efficient.

Professional Services
Engineering and Construction Icon | Confidence IT

Engineering & Construction

Providing the Engineering and Construction sector with the robust support needed.

Engineering & Construction

Specialist IT


Every business is different and will require its IT to be tailored to them.

Our team of seasoned experts is dedicated to crafting bespoke solutions that empower your business to reach its full potential. We work closely with you to develop a strategy that aligns with your business objectives, all while ensuring a secure, fast, and reliable IT infrastructure.

We specialise in sourcing our customers the right software, hardware, and services without breaking the bank.

Speak to one of the team now for a FREE, no-obligation call about how we can improve your IT.

Check out our services

Managed IT Support | Confidence IT

Have confidence in your IT infrastructure through our comprehensive managed IT Support Service.

Phone Services | Confidence IT
Phone Services

Keep your team and customers connected anywhere with a fully managed, fully featured, low-cost hosted phone system.

Cloud Solutions & Hosting | Confidence IT

We understand the importance of accessing your systems securely from anywhere, anytime. Providing seamless IT infrastructure to you and your staff regardless of your location.

Business Automation | Confidence IT
Business Automation

Business automation is about people and technology working harmoniously to create an efficient, low-cost, creative and happy company. We have some incredibly bright (and personable!) in-house developers who can help with any automation task or bespoke application you can think of!