Welcome
Expert IT Support
Since 2001
Your business needs reliable and efficient IT to perform at its best. Our experts are dedicated to providing proactive, reliable, and practical solutions for all your IT needs, providing businesses with the right technology, infrastructure, and support to keep them performing at the highest level.
The IT department is not just a department; it’s the backbone of your business, ensuring smooth operations and efficient workflows.
We’re here to support you every step of the way. Our proactive approach ensures minimal downtime so businesses and their staff can focus more on what is important.
With our expertise and commitment to customer satisfaction, you can trust us to support your business.
Benefits
KEY BENEFITS OF OUR
IT SUPPORT SERVICES
Unlimited Support
A team of dedicated technicians is ready to resolve any IT issue you have. We aim to answer your call within 30 seconds and have a first-contact resolution rate of 90%.
Device Monitoring
All of your devices and servers are monitored by our specialised software. This alerts the team to any issues before they affect your business.
Network Security
Enhanced network security software to protect your network from threats to your business. This software includes training for your staff to help spot any malicious activity.
Microsoft 365 Backups
All of your 365 data and emails are backed up and centrally managed. This gives you peace of mind should you need to recover any data.
Asset Management
You will receive a monthly report on the status of your devices, which creates your own asset list to keep track of hardware life cycles.
Antivirus
Included Bitdefender antivirus to protect your devices. This is centrally managed to help us spot any issues before you do.
Password Manager
Password manager to help keep your business safe by creating and securely storing complex passwords. 1Password can also auto-fill details and MFA information to make the sign-in process quicker
Email Security
Protect your business and staff from cyber attacks originating from email. This also includes training to help spot malicious emails and a quick and easy way for your team to report them.
Cybersecurity Training
Keep your team updated on how to stay safe with regular training provided by Curricula. Provide your team with the tools and information to reduce the risk of scams and cyber attacks.
What Customers Think of Confidence IT
Why Choose Confidence IT
5-Star Google Rating
Bespoke Support Packages
First-Class Customer Service
People-First Business
Industry leading support tools
Expert Support Technicians
Industry Sectors
IT Support
for All Industries
Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.
Consultancy
Specialist IT
Consultancy
Every business is different and will require its IT to be tailored to them.
Our team of seasoned experts is dedicated to crafting bespoke solutions that empower your business to reach its full potential. We work closely with you to develop a strategy that aligns with your business objectives, all while ensuring a secure, fast, and reliable IT infrastructure.
We specialise in sourcing our customers the right software, hardware, and services without breaking the bank.
Speak to one of the team now for a FREE, no-obligation call about how we can improve your IT.
