Managed IT Support Services
Get Fast, Proactive, and Secure IT Support to Keep Your Business Running Smoothly
“Supportive, reliable, responsive and innovative business. Good to have partnered with Confidence IT Ltd. Highly recommended.”
— Alex L.
Empower Your Business with Expert IT Support
Comprehensive managed IT services to help businesses stay secure and efficient. Our experts deliver:
Proactive IT Maintenance
Prevent issues before they impact your business.
24/7 System Monitoring
Detect and resolve IT problems instantly.
Fast, Reliable IT Support
Get quick responses from expert engineers.
We act as your outsourced IT department, ensuring you have secure, scalable, and cost-effective IT solutions.
Comprehensive IT Support to Keep Your Business Running
Our managed IT support covers every aspect of your IT infrastructure, ensuring performance, security, and reliability.
Microsoft 365 Support & Admin
Manage users, licenses, and security settings.
Business Network Management
Monitor, secure, and optimise network performance.
Cloud & Server Management
Maintain, update, and secure cloud and physical servers.
Cybersecurity Audits & Compliance
Identify security gaps and ensure regulatory compliance.
Third-Party Vendor Coordination
Manage IT vendors to streamline business operations.
IT Documentation & Policy Management
Keep track of systems, assets, and compliance records.
IT Strategy & Consultancy
Plan IT upgrades, cloud migration, and business continuity.
Automated Patch & Security Updates
Keep all devices up-to-date and protected.
We provide business IT support tailored to your needs, whether you have 10 users or 100+.
Advanced IT Support Package for
Maximum Security & Efficiency
Our enhanced IT support plan includes everything you need to secure, manage, and optimise your IT infrastructure.
Unlimited Remote IT Support
Our dedicated technicians provide fast, expert assistance whenever you need it. We aim to answer calls within 30 seconds and resolve 90% of issues on first contact.
24/7 Device Monitoring & Maintenance
Our monitoring software tracks your devices and servers in real time, identifying and resolving issues before they impact your business.
Advanced Network Security & Firewall Protection
We protect your business with enterprise-grade security software that detects and blocks threats. Staff training is included to help identify and prevent cyber risks.
Microsoft 365 Backup & Disaster Recovery
All emails and data from Microsoft 365 are backed up and centrally managed, ensuring fast recovery when needed.
IT Asset Tracking & Inventory Reporting
Get monthly reports on device status, hardware life cycles, and asset tracking to plan IT upgrades effectively.
Enterprise-Grade Email Security & Anti-Phishing Protection
Block phishing, malware, and spam before they reach your team. Built-in staff training helps employees recognise and report threats easily.
Centrally Managed Anti-Virus
We include Bitdefender antivirus, fully managed to provide real-time protection across all devices.
User Cyber Security Awareness Training
Regular online training via Curricula keeps your team informed on the latest cyber threats, reducing the risk of scams and attacks.
Why Outsource Your Businesses
IT Support To Confidence IT
More IT Resources for Less Cost
Outsourcing your IT support gives you access to a team of specialists with a broad skill set—without the expense of hiring, training, and maintaining an in-house IT team. You also avoid the high costs of enterprise-grade tools and infrastructure.
Stronger IT Strategy
An experienced IT provider keeps you ahead of technology trends and helps implement scalable, cost-effective solutions. We also reduce risks by proactively managing security, compliance, and system reliability.
Enhanced Security & Compliance
With cyber threats evolving daily, your business needs expert data protection and compliance management. We ensure your systems, backups, and policies meet industry regulations, reducing security risks and protecting your business from costly breaches.
DID YOU KNOW
Outsourcing your IT will cost less and provide a more diverse IT strategy.
Already have an internal IT Department?
Extend Your Internal IT Team Without the Overhead
Do you need extra IT support without the cost and hassle of hiring? Our IT department support services integrate seamlessly with your existing team, providing expert assistance where you need it most.
We offer specialist skills, additional resources, and flexible support, helping your business stay productive without overstretching your internal team.
Get in touch to see how we can strengthen your IT operations.
Customer Service
Putting people first
We strongly believe in a person-first culture. We make sure our staff are happy and supported so they can provide the best customer service to your business and staff.
We treat people with respect and understanding making it a happier and more successful partnership for all.
Why Choose Confidence IT
5-Star Google Rating
Bespoke Support Packages
First-Class Customer Service
People-First Business
Industry leading support tools
Expert Support Technicians
Trusted Across Industries Since 2001
Since 2001, we’ve partnered with businesses across a wide range of industries — from fully managing their IT environments to working seamlessly alongside internal teams. Over the years, we’ve gained deep insight into each sector’s specific needs and challenges, allowing us to deliver tailored support that truly makes a difference. Here are just some of the sectors we’re proud to support:
How We Can Support You
Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.
