Sometimes, your support team needs some support
Is your internal IT Support department stretched, overworked or lacking the skills required for your projects or cybersecurity strategy? These are just some of the reasons why a Co-Managed IT Support Service can benefit your business.
Co-Managed IT Support Services can be a game-changer for businesses facing these challenges. By partnering with an external provider, you can complement your internal IT team’s skills and resources, thereby alleviating the burden and strain on them.
Here’s how Co-Managed IT Support can benefit your business
Supplemental Expertise
Your internal IT team might need more expertise or experience in certain areas, such as cybersecurity, cloud management, or emerging technologies. Our Co-Managed IT Support brings specialists who can fill these gaps and provide valuable insights and solutions.
Scalability
Your business might experience fluctuations in IT demands, such as during new projects, expansions, or technology upgrades. Co-Managed IT allows you to scale up or down resources and support based on your needs without the hassle of hiring or laying off internal staff.
Enhanced Security
Cybersecurity threats constantly evolve, and it can be challenging for internal teams to stay updated with the latest trends and defences. We specialise in cybersecurity, implementing robust measures to protect your data and systems from cyberattacks.
Focus on Core Business
By offloading routine IT tasks and support to Confidence IT, your internal IT team can focus on strategic initiatives and projects that drive business growth and innovation. This alignment of resources can lead to greater efficiency and productivity.
Cost-Effectiveness
Co-Managed IT services can be more cost-effective than hiring additional full-time staff or investing in expensive IT infrastructure and tools. You pay for the services you need without the overhead of maintaining an in-house IT department.
Compliance and Regulations
Compliance requirements and regulations, such as GDPR or HIPAA, can be complex and demanding. Confidence IT provides have expertise in navigating these regulatory landscapes, ensuring that your business remains compliant and avoids costly penalties.
What Customers Think of Confidence IT
antony myersConfidence IT are fast, friendly and competent - highly recommended!
Frank OlisadunVery good
Ellie LitvinenkoSammy not only resolved my issue but while doing so, he managed to assist me in resolving a separate one I'd never opened a ticket for. I am happy to say that he not only met but exceeded my expectations massively. I am very grateful for his help and assistance.
Samantha Seckerhave worked with Confidence It for over 10 years, they have been amazing. The lads and Jo are all super friendly and very knowledgeable.
Janice Rentell"We have been using Confidence IT for a few years now and they are always quick to respond to any issues we have and their technicians are always polite. Would highly recommend."
peter holmesconfidence IT have looked after us for almost four year and there service is excellent - they pick up any queries or problems which may arise straight away and look to sort asap. Customer support is 5 star ... dermaspa
Lee HancoxWe have worked with C-IT as a support provider for several years now and the support has always been professional and to the highest standard.
Tom PatricksonProvided significant assistance with numerous projects, including the implementation of a VOIP phone system across various sites. Demonstrated excellent responsiveness to all inquiries and resolved issues swiftly and efficiently. Highly Recommend.
Alex LapushnerSupportive, reliable, responsive and innovative business. Good to have partnered with Confidence IT Ltd. Highly recommended.
Diane ButterworthFriendly, fast and reliable service.
How We Can Support You
Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.
Industry Sectors
IT Support
for All Industries
Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.
Financial Services
From accountants to financial advisors and LLPs, we are committed to delivering the IT Support your business needs.
Manufacturing
From Automotive and Robotics to Food production, we know what your business needs to succeed.
