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Products and Solutions | Confidence IT
IT Solutions




We love IT and innovation, and what this does for a business or school. We also love cost effective solutions that service your needs without compromise. Because of this we have partnered with a select handful of companies and have positioned ourselves so we can supply, install and manage their products to help streamline and drive your IT systems forwards.

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External Network

Internet and Connectivity

Your business needs a reliable and robust network.

We provide effective internet and networking services to keep your business online and hriving. From high-speed internet connectivity to seamless network integration, we offer tailored solutions to ensure your business stays connected and productive. With our expertise, your network will be robust, secure, and ready to meet the demands of today’s digital landscape. Trust us to keep your business online and ahead of the competition.

Internet and Connectivity
Microsoft 365 | Confidence IT

Microsoft Cloud Solutions

Microsoft Office 365 is a subscription plan that gives you access to the usual Office applications plus all of Microsoft’s productivity tools, such as Exchange (email), SharePoint, OneDrive and Teams.

It’s an amazing suite of tools and few companies use it to it’s full potential. We can help with your Office 365 migration whether you decide to go fully cloud based or opt for a flexible hybrid solution.

Microsoft Cloud Solutions
3cx logo

Business VoIP Phone Systems

3cx Software-based cloud-based phone system, delivering an advanced PBX solution at a fraction of the usual costs associated with a telephony solution.

What we love about this is how feature-rich this product is:

  • Easy to manage
  • Call Recording
  • Call Statistics and Reporting
  • Smart phone client – access your extension from anywhere, a single ‘virtual office’
  • Software phone with advanced features and Outlook integration
  • CRM integration

We have in-house development resources that can customise the software for this to integrate with your bespoke applications.

We also partner with VoIP providers, so can provide a fully managed telephony solution for your organisation.

Business VoIP Phone System
Arista Firewall

Arista Web and Email Filtering

Virtual or physical in-line firewall. This fantastic product provides incredible security to your network infrastructure and detailed insights into the traffic going in and out of your network.

Another feature-rich product that we love, delivering the following features:

  • Web filtering and monitoring

  • Spam filtering
  • Phishing protection
  • Antivirus protection
  • Spyware protection
  • Web caching
  • Application control
  • Intrusion protection
  • Firewall
  • Open VPN
  • Active Directory

We think it’s a superb solution, perfect for organisations that take their network security seriously and need to know what’s going on, and provide tiered levels of access to the Internet and other external resources.

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Syspeace | Confidence IT

Syspeace Intrusion Protection

A professional server based solution that compliments your existing firewalls and security.

Monitoring failed authentication attempts on your servers and dynamically blocking the perpetrator, this software turns hack attempts from a nightmare into an amusement to watch!

Another thing we love about this is that we can customise this to monitor almost any Windows based service.

Bitdefender Product | Confidence IT

Bitdefender Antivirus Protection

Bitdefender provides cybersecurity solutions with leading security efficacy, performance and ease of use to small and medium businesses, mid-market enterprises and consumers.

Guided by a vision to be the world’s most trusted cybersecurity solutions provider, Bitdefender is committed to defending organizations and individuals around the globe against cyberattacks to transform and improve their digital experience.

SharpAX | Confidence IT

Sharp-AX Stock Control (ERP)

One-stop/long term solution and the last software you will ever need for integrated accounting, order processing, stock control and website systems.

Built to be the heart of your business bringing together all the information your business needs in one place.

Easy to use tools for staff to record key business data, keep everyone up to date and share knowledge with your colleagues quickly and easily. Enter once for access by all.

Save space with our policy of “no data archiving”. No need for paper records – the system will hold all information safely and securely for as long as required.

Use the system information to accurately target your marketing campaigns and follow up directly from within our software. Powered by the world leading Google Analytics.

Your knowledge and that of your most experienced staff is held in the system to ensure everyone makes the same well informed decision for your customers.

Produce and reconcile your own management accounts – display on one screen. Save thousands of pounds by providing your accountants with instant and accurate information on request.

Don’t rush to the warehouse to find a product. Show your customers an on screen coloured image or send them a quotation with an image.

Produce and print delivery notes and invoices when orders are picked and ready to go. Email invoice and statements, purchase orders +++

There is only one customer and stock file to maintain. Customers may see their sales history for ease of re-ordering and check their own pricing structure. Place orders online 24/7 which will automatically appear in the Sharp-aX system for processing. Your customers may download invoices, statements and pay their accounts.

Read more on the Sharp-aX website.

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What Customers Think of Confidence IT

antony myers
antony myers
Confidence IT are fast, friendly and competent - highly recommended!
Frank Olisadun
Frank Olisadun
Very good
Ellie Litvinenko
Ellie Litvinenko
Sammy not only resolved my issue but while doing so, he managed to assist me in resolving a separate one I'd never opened a ticket for. I am happy to say that he not only met but exceeded my expectations massively. I am very grateful for his help and assistance.
Samantha Secker
Samantha Secker
have worked with Confidence It for over 10 years, they have been amazing. The lads and Jo are all super friendly and very knowledgeable.
Janice Rentell
Janice Rentell
"We have been using Confidence IT for a few years now and they are always quick to respond to any issues we have and their technicians are always polite. Would highly recommend."
peter holmes
peter holmes
confidence IT have looked after us for almost four year and there service is excellent - they pick up any queries or problems which may arise straight away and look to sort asap. Customer support is 5 star ... dermaspa
Lee Hancox
Lee Hancox
We have worked with C-IT as a support provider for several years now and the support has always been professional and to the highest standard.
Tom Patrickson
Tom Patrickson
Provided significant assistance with numerous projects, including the implementation of a VOIP phone system across various sites. Demonstrated excellent responsiveness to all inquiries and resolved issues swiftly and efficiently. Highly Recommend.
Alex Lapushner
Alex Lapushner
Supportive, reliable, responsive and innovative business. Good to have partnered with Confidence IT Ltd. Highly recommended.
Diane Butterworth
Diane Butterworth
Friendly, fast and reliable service.

Why Choose Confidence IT

5-Star Google Rating
5-Star Google Rating
Bespoke Support Packages
Bespoke Support Packages
First-Class Customer Service
First-Class Customer Service
People-First Business
People-First Business
Industry Leading Support Tools
Industry leading support tools
Expert Support Technicians
Expert Support Technicians

Please note we cannot respond to support requests using this form. If you have a support query, please log a ticket with the helpdesk or call the support team on 01908 237007.

Not sure where to start?

Book your Free, no obligation consultation now. Remote or in-person consultations to discuss your IT requirements.

Confidence IT | IT Support Milton Keynes

How We Can Support You

Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.

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IT Support

A team of dedicated experts waiting to resolve any IT issues your business has, quickly and efficiently.

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Business Phone Systems

Connect your team and your customers with a business VoIP phone system. Hassle free installation and tons of features to help your business succeed.

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Cybersecurity | Confidence IT


Keep your business, your data and your users safe from malicious threats. We offer a complete cybersecurity audit to keep you safe.

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Remote Support | Confidence IT


Integrate your software, automate your process or connect to your suppliers and customers. Our development team are here to make your business more productive.

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Industry Sectors

IT Support 

for All Industries

Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.

Financial Services icon | Confidence IT

Financial Services

From accountants to financial advisors and LLPs, we are committed to delivering the IT Support your business needs.

Financial Services
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From Automotive and Robotics to Food production, we know what your business needs to succeed.

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Professional Services

From Heating Engineers to Marketing and Recruitment. We have the knowledge to make you more productive and efficient.

Professional Services
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Engineering & Construction

Providing the Engineering and Construction sector with the robust support needed.

Engineering & Construction