EXPERT IT SUPPORT AT A REASONABLE COST
Since our inception in 2001, our IT Support packages have evolved from a simple break-fix service where customers would call us when something broke to the proactive, all-inclusive service we provide today.
Your business and its users must be protected from potential threats and downtime that could affect your business productivity, efficiency and, ultimately, revenue.
Pricing
WHAT’S INCLUDED?
Basic
- Unlimited Remote Support
- Anti-Virus Software
- Microsoft 365 Management
- Helpdesk Portal
- Monthly Usage Reports
- Backup Monitoring
- 24/7 Alert Monitoring
- Business Hours SLA
Professional
- Everything Included in Basic, plus
- Microsoft 365 Backups
- Password Manager
- Email Phishing Prevention
- Network Security Monitoring
- Proactive Workstation and Server Maintenance
- Subscription Management & Documentation
- Enhanced Cybersecurity Management
- IT Audit & Health Check
- Cybersecurity Training
Premium
- Everything Included in Professional, Plus
- User 365 Licensing
- On-Site Support
- Routine Penetration Testing
- Cyber Essentials Certification
A FULLY MANAGED IT Support SERVICE
When we say fully managed, we mean it.
Experience the difference with our fully managed IT services, tailored to your business’s unique needs.
Whether you require comprehensive IT support or prefer to extend your internal IT department, we’ve got you covered. Our commitment as an IT service provider is to guide you through your IT journey safely and transparently. With upfront pricing and transparent processes, you can trust that we always have your business’s best interest at heart.
Contact us today to learn more about our fully managed IT solutions and how we can support your business’s success.
Why Choose Confidence IT
5-Star Google Rating
Bespoke Support Packages
First-Class Customer Service
People-First Business
Industry leading support tools
Expert Support Technicians
What Customers Think of Confidence IT
How We Can Support You
Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.
Industry Sectors
IT Support
for All Industries
Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.