EXPERT IT SUPPORT AT A REASONABLE COST

Since our inception in 2001, our IT Support packages have evolved from a simple break-fix service where customers would call us when something broke to the proactive, all-inclusive service we provide today.

Your business and its users must be protected from potential threats and downtime that could affect your business productivity, efficiency and, ultimately, revenue.

IT Support Pricing | Confidence IT

A Fully Managed IT Support Service

When We Say Fully Managed, We Mean It.

Experience the difference with our fully managed IT services, tailored to your business’s unique needs.

Whether you require comprehensive IT support or prefer to extend your internal IT department, we’ve got you covered. Our commitment as an IT service provider is to guide you through your IT journey safely and transparently. With upfront pricing and transparent processes, you can trust that we always have your business’s best interests at heart.

Contact us today to learn more about our fully managed IT solutions and how we can support your business’s success.

Pricing

WHAT’S INCLUDED?

Essential

£40monthly, per user
  • Unlimited Remote Support
  • Anti-Virus Software
  • Microsoft 365 Management
  • Helpdesk Portal
  • Monthly Usage Reports
  • Backup Monitoring
  • 24/7 Alert Monitoring
  • Business Hours SLA

Enhanced

£55monthly, per user
  • Everything Included in Basic, plus
  • Microsoft 365 Backups
  • Password Manager
  • Email Phishing Prevention
  • Network Security Monitoring
  • Proactive Workstation and Server Maintenance
  • Subscription Management & Documentation
  • Enhanced Cybersecurity Management
  • IT Audit & Health Check
  • Cybersecurity Awareness Training

Premium

£110Monthly, per user (Min 10 users)
  • Everything Included in Professional, Plus
  • Microsoft 365 Business Premium License
  • On-Site Support*
  • Quarterly Penetration Testing
  • Cyber Essentials Certification
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A Full Cybersecurity Package For Less Than £2 a Day

A complete cybersecurity solution for less than the cost of your daily coffee. For just £55 a month, you get expert protection, priority support, and 24/7 peace of mind. It’s simple, affordable, and built to keep your business safe.

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Trusted Across Industries Since 2001

Since 2001, we’ve partnered with businesses across a wide range of industries — from fully managing their IT environments to working seamlessly alongside internal teams. Over the years, we’ve gained deep insight into each sector’s specific needs and challenges, allowing us to deliver tailored support that truly makes a difference. Here are just some of the sectors we’re proud to support:

Legal Sector

Secure, compliant IT designed for legal professionals. Keep documents safe, calls recorded, and systems running smoothly, so nothing gets in the way of your casework.

Legal Sector

Education Sector

Safe, stable IT that supports learning. From classrooms to staffrooms, get networks, devices, and safeguarding tools that work, without adding complexity.

Education Sector

Professional Services

Smart IT that helps your team get more done. Whether in recruitment, marketing, or technical services, get the support, tools, and advice to grow with confidence.

Professional Services

Financial Services

Reliable IT for accountants, advisors, and LLPs. Stay compliant, protect sensitive data, and keep your systems performing under pressure.

Financial Services

Manufacturing & Industrial

Built for speed and uptime. Streamline production, reduce downtime, and support innovation with IT that meets the pace of modern manufacturing.

Manufacturing & Industrial

Engineering & Construction

Tough, dependable tech for tough environments. From CAD support to remote connectivity, keep your tools working and your projects moving.

Engineering & Construction

How We Can Support You

Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.

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Managed IT Support Services

A team of dedicated experts is waiting to resolve any IT issues your business has quickly and efficiently.

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Business Phone Systems

Connect your team and your customers with a business VoIP phone system, hassle-free installation, and many features to help your business succeed.

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Cyber-Security & Data Protection

We offer a complete cybersecurity audit to keep your business, your data, and your users safe from malicious threats.

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Automation & Integration

Integrate your software, automate your process or connect to your suppliers and customers. Our development team are here to make your business more productive.

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