Transform the Way Your Enterprise Communicates
Seamless communication is the backbone of a successful enterprise. Our cloud-based hosted phone system is built for large organisations that require scalability, security, and seamless integration with their existing business tools.
Designed to support multi-site operations, hybrid teams, and high-volume call environments, our enterprise-grade VoIP system enhances efficiency, collaboration, and customer engagement—all while keeping costs under control.
Reduce telephony costs while maintaining exceptional call quality.
Unify voice, video, and chat in a single, powerful business communication platform.
Integrate seamlessly with Microsoft Teams, CRMs, and existing workflows.
Why Large Enterprises Choose 3CX
Scalability Without Limits
Enterprise-grade VoIP system supporting thousands of users.
Global connectivity across multiple locations, ensuring seamless collaboration.
Flexible cloud telephony that scales with your business growth.
Intelligent Call Management
AI-powered digital receptionist to route calls efficiently.
Enterprise-wide call recording for compliance and quality assurance.
Advanced VoIP analytics and reporting for performance insights.
Uncompromising Reliability
99.999% uptime for uninterrupted operations.
Secure business phone system with enterprise-level encryption.
Disaster recovery & failover systems for complete business continuity.
Security & Compliance You Can Trust
GDPR-compliant cloud phone system with end-to-end encryption.
Role-based access control to protect sensitive business data.
Regular security updates and proactive monitoring.
Enterprise-Grade Features That Deliver Real Business Impact
Advanced Call Routing & Digital Receptionist
Automates call handling to ensure customers and internal teams are instantly connected to the right department, reducing wait times and improving service levels.
Microsoft Teams & CRM Integration
Unify communications across platforms, ensuring frictionless collaboration between departments and streamlined customer interactions through automated data sync.
Scalable VoIP Infrastructure
Instantly add new users and locations without downtime, perfect for fast-growing businesses or global enterprises managing large workforces.
AI-Powered Call Analytics & Reporting
Get real-time insights into call performance, customer interactions, and team productivity to make data-driven business decisions.
Secure & Reliable Cloud-Based System
Benefit from 99.999% uptime, encrypted communications, and disaster recovery capabilities, ensuring business continuity in any situation.
Seamless Integration With Your Technology
Our hosted phone system for enterprises integrates effortlessly with the tools you already use:
CRM Integration – Automate workflows and improve customer interactions.
Microsoft Teams Compatibility – Keep your teams connected on one unified platform.
Digital Receptionist & Call Routing – Automate calls and improve response times.
Comprehensive Call Recording – Ensure compliance and monitor call quality.
Why SIP Channel Pricing is Better for Large Enterprises
Many hosted phone providers charge per extension, meaning businesses pay for every single user, whether they make frequent calls or not. This outdated pricing model leads to unnecessary expenses, especially for large organisations with hundreds or thousands of employees.
Our SIP channel-based pricing offers a smarter, more cost-effective alternative for large enterprises:
How It Works
A company with 500 employees might only need 50-100 SIP channels, as not all employees are making calls at the same time.
With per-extension pricing, you would be paying for 500 licences, even if only a fraction of users are actively calling.
Key Benefits of SIP Channel Pricing for Enterprises
- Lower Overall Costs – Only pay for the capacity you actually need, reducing unnecessary expenses.
- Scalability Without Waste – Easily add or remove channels as business needs change, without overpaying for unused extensions.
- Optimised for Large Teams – Supports large-scale businesses with shared resources, ideal for call centres, multi-location offices, and remote teams.
- Improved Call Efficiency – Ensures high availability for concurrent calls without restricting overall user access.
Bottom Line
With SIP channel pricing, your business gains greater flexibility, cost control, and efficiency, making it the ideal choice for enterprises looking to optimise their communications infrastructure.
Why Choose Confidence IT
5-Star Google Rating
Bespoke Support Packages
First-Class Customer Service
People-First Business
Industry leading support tools
Expert Support Technicians
Enterprise Performance You Can Trust
Our hosted phone system for enterprises integrates effortlessly with the tools you already use:
350,000+ global deployments – Trusted by large organisations worldwide.
Significant cost savings – Reduce corporate VoIP expenses without sacrificing quality.
Scalable business phone system – Designed for enterprises with complex communication needs.
Phone System Specialists
At Confidence IT, we’ve been delivering enterprise-grade IT solutions for over 20 years, helping large businesses stay connected, secure, and efficient. As a trusted UK-based provider, we don’t just implement this phone system—we rely on it ourselves, ensuring firsthand that it meets the demands of a modern enterprise. With expert support, seamless deployment, and a scalable, cost-effective pricing model, we provide a high-performance communication solution designed for businesses that need reliability, flexibility, and control.
What Customers Think of Confidence IT
How We Can Support You
Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.
