Big Business Communication, Small Business Price
Every call is an opportunity—whether you’re handling customer enquiries, managing appointments, or collaborating with your team. Our cloud-hosted phone system gives your business a professional, reliable, and cost-effective communication solution without the complexity of traditional systems.
Free mobile app—stay connected from anywhere.
UK-based support included—help when you need it.
Free onboarding & training—get up and running quickly.
Call bundle included—free calls and low-cost options.
Why Small Businesses Choose Our 3CX Hosted Phone System
Pay Per Extension, No Surprises
- Designed for businesses with 1 to 10 extensions.
- Each extension includes its own dedicated SIP channel, ensuring crystal-clear.
- No complicated pricing structures—just simple, per-user billing.
Seamless Call Management
A built-in digital receptionist ensures calls reach the right person, reducing missed opportunities.
Voicemail-to-email keeps you connected even when you’re away.
Call recording and call reporting help you improve customer interactions.
Work from Anywhere
Take calls on your mobile, desktop, or desk phone—wherever you are.
Perfect for remote teams or small businesses on the move.
Features to Help Your Business Grow
Free Mobile & Desktop App
Make and receive business calls from anywhere, keeping your team connected whether they’re in the office, at home, or on the move.
Digital Receptionist (Auto Attendant)
Automatically route calls to the right person or department, reducing missed calls and improving customer service.
Call Transfer & Conference Calling
Seamlessly transfer calls between team members or host conference calls with clients and colleagues, improving collaboration and efficiency.
Custom Hold Music & Messages
Keep callers engaged with personalised hold music or promotional messages, creating a more professional customer experience.
Call Recording & Reporting
Record calls for quality assurance, staff training, and compliance while using call logs to track business performance.
Voicemail-to-Email
Receive voicemails as email attachments, ensuring important messages are never lost and can be accessed anytime.
Why Choose Confidence IT
5-Star Google Rating
Bespoke Support Packages
First-Class Customer Service
People-First Business
Industry leading support tools
Expert Support Technicians
Phone System Specialists
At Confidence IT, we’ve been providing expert IT solutions for over 20 years, helping businesses stay connected and secure. As an established UK-based provider, we don’t just sell this phone system—we use it to run our own business, so we know firsthand how reliable and efficient it is. With expert support, hassle-free setup, and a simple pricing model, we make it easy for small businesses to upgrade their communications with confidence.
What You Need To Know
Our small business phone system is built on the secure and reliable 3CX multi-tenant solution, offering enterprise-grade communication at a fraction of the cost. With built-in security, encrypted calls, and UK-hosted infrastructure, your data stays private and protected. The cost-effective per-extension pricing ensures you only pay for what you need.
Maximum of 10 user extensions
Recordings retained for 30 days (downloads available)
No global address book (Personal address book only)
CRM/Microsoft365/Teams integration is unavailable
No AI speech-to-text
Hotel features unavailable
For companies wishing to exceed the maximum limit of 10 extensions, we recommend using the enterprise version to benefit from the enhanced features and per SIP channel pricing. A new setup will be required. Free inclusive calls only include calls to 01, 02, 03 and 07 (Three, Vodafone, O2, EE) numbers. Calls to numbers outside this scope are charged at the current call rate for each carrier. Pricing does not include any hardware.
How We Can Support You
Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.
