WORKING

WITH

CONFIDENCE

Milton Keynes-based Managed Service Provider specialising in IT Support for businesses and organisations across various industries.

Working with Confidence | Confidence IT
ONBOARDING

Onboarding Process

Hassle-free onboarding processes to make the transition smoother and better for your business

Initial meeting with the team to welcome you and discuss any immediate needs or future projects.

This is where we start working on your network. Our Technicians will assess your infrastructure, devices and environment to document and audit your technology.

This could take a couple of days or weeks, depending on the size of your network and the number of users. We will also make recommendations on areas that need improvement.

Our technicians will deploy our remote access and monitoring tools across your devices. We try to minimise disruption during this time or communicate with your users to find optimal times when they are less busy.

We provide all the information on how to log support tickets and what to expect from our support services.

Once everything is in place, your good to go with our support services.

Once you go live with our services and our technicians have fully catalogued your infrastructure, we’ll follow up with a call or a meeting to discuss any findings or provide feedback.

We’ll schedule follow-up reviews to check in with you, to see how you’re doing, and discuss future projects.

Onboarding Diagram | Confidence IT

SET APART FROM

THE CROWD

We genuinely care about your business and your success.

We’re not just here to fix things and disappear. Oh no, we’re in it for the long haul. We become your partners in crime, your allies on the IT battlefield. We work hand in hand with you to develop a custom IT strategy that aligns perfectly with your business goals. We’re not here to push our agenda but to help you shine.

We’re all about being proactive.

We don’t wait for things to fail and then scramble to fix them. No way! We’re like IT detectives, always on the lookout for potential issues. We squash those bugs before they can wreak havoc on your business. So you can focus on what you do best while we handle the nerdy stuff. Talk about peace of mind, right?

We’re all about going above and beyond, giving you the best support and solutions. We’re the secret sauce that takes your business to the next level. So buckle up and get ready to rock the IT world with us by your side!

Set Apart From The Crowd | Confidence IT

What Customers Think of Confidence IT

antony myers
antony myers
Confidence IT are fast, friendly and competent - highly recommended!
Frank Olisadun
Frank Olisadun
Very good
Ellie Litvinenko
Ellie Litvinenko
Sammy not only resolved my issue but while doing so, he managed to assist me in resolving a separate one I'd never opened a ticket for. I am happy to say that he not only met but exceeded my expectations massively. I am very grateful for his help and assistance.
Samantha Secker
Samantha Secker
have worked with Confidence It for over 10 years, they have been amazing. The lads and Jo are all super friendly and very knowledgeable.
Janice Rentell
Janice Rentell
"We have been using Confidence IT for a few years now and they are always quick to respond to any issues we have and their technicians are always polite. Would highly recommend."
peter holmes
peter holmes
confidence IT have looked after us for almost four year and there service is excellent - they pick up any queries or problems which may arise straight away and look to sort asap. Customer support is 5 star ... dermaspa
Lee Hancox
Lee Hancox
We have worked with C-IT as a support provider for several years now and the support has always been professional and to the highest standard.
Tom Patrickson
Tom Patrickson
Provided significant assistance with numerous projects, including the implementation of a VOIP phone system across various sites. Demonstrated excellent responsiveness to all inquiries and resolved issues swiftly and efficiently. Highly Recommend.
Alex Lapushner
Alex Lapushner
Supportive, reliable, responsive and innovative business. Good to have partnered with Confidence IT Ltd. Highly recommended.
Diane Butterworth
Diane Butterworth
Friendly, fast and reliable service.
Get In Touch

Book an IT

Strategy Meeting

We can discuss how Confidence IT can solve your immediate issues and plan for the future. We can also answer other questions you have about the services your business needs.

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Get a Quote

Request an IT

Support Quote

Need to get a quick cost for your IT Support?

Answer a few simple questions about your business and receive a quote for IT Support. It’s as simple as that!

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Why Choose Confidence IT

5-Star Google Rating
5-Star Google Rating
Bespoke Support Packages
Bespoke Support Packages
First-Class Customer Service
First-Class Customer Service
People-First Business
People-First Business
Industry Leading Support Tools
Industry leading support tools
Expert Support Technicians
Expert Support Technicians
Industry Sectors

IT Support 

for All Industries

Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.

Financial Services icon | Confidence IT

Financial Services

From accountants to financial advisors and LLPs, we are committed to delivering the IT Support your business needs.

Financial Services
Manufacturing icon | Confidence IT

Manufacturing

From Automotive and Robotics to Food production, we know what your business needs to succeed.

Manufacturing
Professional Services Icon | Confidence IT

Professional Services

From Heating Engineers to Marketing and Recruitment. We have the knowledge to make you more productive and efficient.

Professional Services
Engineering and Construction Icon | Confidence IT

Engineering & Construction

Providing the Engineering and Construction sector with the robust support needed.

Engineering & Construction

How We Can Support You

Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.

Softphone icon | Confidence IT

IT Support

A team of dedicated experts waiting to resolve any IT issues your business has, quickly and efficiently.

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Phone Systems

Connect your team and your customers with a business VoIP phone system. Hassle free installation and tons of features to help your business succeed.

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Cybersecurity | Confidence IT

Cybersecurity

Keep your business, your data and your users safe from malicious threats. We offer a complete cybersecurity audit to keep you safe.

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Remote Support | Confidence IT

Automation

Integrate your software, automate your process or connect to your suppliers and customers. Our development team are here to make your business more productive.

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OUR PARTNERS