WORKING
WITH
CONFIDENCE
Milton Keynes-based Managed Service Provider specialising in IT Support for businesses and organisations across various industries.
ONBOARDING
Onboarding Process
Hassle-free onboarding processes to make the transition smoother and better for your business
Initial meeting with the team to welcome you and discuss any immediate needs or future projects.
This is where we start working on your network. Our Technicians will assess your infrastructure, devices and environment to document and audit your technology.
This could take a couple of days or weeks, depending on the size of your network and the number of users. We will also make recommendations on areas that need improvement.
Our technicians will deploy our remote access and monitoring tools across your devices. We try to minimise disruption during this time or communicate with your users to find optimal times when they are less busy.
We provide all the information on how to log support tickets and what to expect from our support services.
Once everything is in place, your good to go with our support services.
Once you go live with our services and our technicians have fully catalogued your infrastructure, we’ll follow up with a call or a meeting to discuss any findings or provide feedback.
We’ll schedule follow-up reviews to check in with you, to see how you’re doing, and discuss future projects.
SET APART FROM
THE CROWD
We genuinely care about your business and your success.
We’re not just here to fix things and disappear. Oh no, we’re in it for the long haul. We become your partners in crime, your allies on the IT battlefield. We work hand in hand with you to develop a custom IT strategy that aligns perfectly with your business goals. We’re not here to push our agenda but to help you shine.
We’re all about being proactive.
We don’t wait for things to fail and then scramble to fix them. No way! We’re like IT detectives, always on the lookout for potential issues. We squash those bugs before they can wreak havoc on your business. So you can focus on what you do best while we handle the nerdy stuff. Talk about peace of mind, right?
We’re all about going above and beyond, giving you the best support and solutions. We’re the secret sauce that takes your business to the next level. So buckle up and get ready to rock the IT world with us by your side!
What Customers Think of Confidence IT
Why Choose Confidence IT
5-Star Google Rating
Bespoke Support Packages
First-Class Customer Service
People-First Business
Industry leading support tools
Expert Support Technicians
Industry Sectors
IT Support
for All Industries
Since our inception in 2001, we have supported many businesses from various industries. Whether as a fully outsourced IT Support department or working alongside an internal team, we have learned what is needed from the sectors and how we can support them better. Here are just some of the sectors we support.
Financial Services
From accountants to financial advisors and LLPs, we are committed to delivering the IT Support your business needs.
Manufacturing
From Automotive and Robotics to Food production, we know what your business needs to succeed.
How We Can Support You
Fully outsource your IT support department to Confidence IT or utilise our experience and tools to complement your internal IT team – we deliver the services your business needs.
