“Lodge Park Homes Ltd is a respected UK-based residential housebuilder known for creating well-designed communities and high-quality homes. With multiple developments running simultaneously, they depend on consistent communication and smooth coordination across departments and locations.”
Background
As the business scaled, Lodge Park Homes needed a robust IT setup to match their growing operational complexity. They were juggling outdated systems, limited integration, and a lack of in-house IT support—issues that increasingly hindered productivity. The company needed dependable support, better communication tools, and more efficient data management to meet the demands of a fast-paced construction environment.
Challenges
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No dedicated internal IT department
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Ageing systems are causing frequent disruptions
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Ineffective collaboration across the office and on-site teams
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Fragmented software platforms and duplicate data entry
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Rising server costs and data security concerns
Our Solution
Confidence IT partnered with Lodge Park Homes to deliver a fully managed, modernised IT environment:
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Managed IT Support
We became their go-to team for technical issues, offering responsive remote and on-site support to keep systems running smoothly. -
Cloud-Based Phone System
We implemented a flexible VoIP solution, enabling seamless communication across offices, sites, and remote workers. -
Cybersecurity & Data Protection
We introduced layered security, backup solutions, and compliance tools to safeguard business data. -
System Integration
We integrated existing platforms to streamline processes, reduce administrative time, and enhance accuracy. -
Microsoft 365 Migration
Most recently, we migrated their email and data systems to Microsoft 365. This shift provided flexibility for mobile and on-site teams to access documents and communicate securely from anywhere. It also eliminated the need for expensive on-premise servers, significantly reducing hardware and maintenance costs.
Results
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Smoother collaboration with cloud-based tools
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Reduced IT overhead with Microsoft 365 and cloud services
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Faster resolution of technical issues
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Stronger security posture with modern protection
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Scalable, future-proof infrastructure that supports business growth
Why Lodge Park Homes Chose Confidence IT
The team at Lodge Park Homes chose Confidence IT for our clear communication, practical problem-solving, and reliable delivery. Our friendly, knowledgeable approach built trust early on, and we continue to support them as a long-term strategic IT partner.
“Confidence IT are very proactive and make recommendations and changes before they become a problem and affect our business.”
“Confidence IT are very proactive and make recommendations and changes before they become a problem and affect our business.”
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