Website Recovery for Engineering Firm

An established engineering company based in Bedford, specialising in precision manufacturing services for industrial clients across the UK.

The client’s website unexpectedly went offline, leaving them without an online presence and causing concern for existing customers and potential new business. Their previous website design and hosting provider had gone bankrupt without warning, making it impossible to retrieve any data or support from them.

Referred to us by a long-standing customer, the client reached out to Confidence IT in urgent need of a recovery solution.

• No access to website files or backend systems

• The previous web hosting provider was unreachable and had dissolved

• Risk of reputational damage and lost business due to downtime

• No formal website backup is available from the original developer

The only saving grace was that the client still had control of their domain name, allowing them to redirect traffic at least.

Confidence IT executed a swift and strategic recovery process:

1. Wayback Machine Recovery
   We used archival tools, including the Wayback Machine, to recover page layouts, text content, and basic design elements from previously cached versions of the site.

2. Asset Compilation
   The client had retained key media files and documents locally. We worked with them to collect and recompile the essential visual and functional components.

3. Website Reconstruction
   Rebuilt the website using modern, lightweight code to reflect the original structure while optimising for performance, security, and mobile responsiveness.

4. Domain Handling & Interim Holding Page
   Since the client retained control of their domain, we quickly published a temporary holding page with contact details while development was in progress.

5. Web Hosting & Ongoing Support
   Once rebuilt, we migrated the website to our managed hosting platform, ensuring better security, backup, and long-term technical support.

• Website back online within one week
• No data loss of key messaging and media
• Complete transition to a stable, secure hosting environment
• Peace of mind with a trusted IT partner now managing web infrastructure

The referral came from an existing client who trusted our responsiveness, technical problem-solving, and integrity. We were chosen for our ability to act quickly, communicate clearly, and recover a seemingly lost website in record time.