![Call routing icon](https://c-it.co.uk/wp-content/uploads/2023/01/Call-routing-icon-e1673612620700.png)
ADVANCED CALL ROUTING & DIVERTS
DIRECT DIALS, CALL QUEUES, PRIORITISED OR HUNT-BASED RING GROUPS
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PRESENCE INFORMATION
YOUR COLLEAGUES AVAILABILITY AT A GLANCE
![Digital Receptionist icon](https://c-it.co.uk/wp-content/uploads/2023/01/Digital-Receptionist-icon-e1673619875269.png)
DIGITAL RECEPTIONIST
AUTOMATED RECEPTION TO EASILY ROUTE YOUR CALLERS TO THE RIGHT PLACE
![Company Phonebook](https://c-it.co.uk/wp-content/uploads/2023/01/Company-Phonebook-e1673620069351.png)
COMPANY PHONEBOOK
EASY SEARCH FOR COLLEAGUES AND CONTACTS
![Smart Voicemail](https://c-it.co.uk/wp-content/uploads/2023/01/Smart-Voicemail-e1673620119664.png)
SMART VOICEMAIL
VOICEMAIL TO EMAIL OR DIRECTLY ON THE HANDSET OR SOFTPHONE
DESIGNED FOR REMOTE WORKING
ACCESS YOUR EXTENSION FROM ANYWHERE
BUILT IN VIDEO CONFERENCING
MICROSOFT TEAMS INTEGRATION
![Remote Working](https://c-it.co.uk/wp-content/uploads/2023/01/Remote-Working-1024x748.png)
![3CX: A POWERFUL CALL CENTRE 3CX: A POWERFUL CALL CENTRE](https://c-it.co.uk/wp-content/uploads/2023/01/Management-Console-1024x748.png)
MANAGEMENT CONSOLE
EASILY MANAGE USERS AND EXTENSIONS
ACCESS CALL STATS AND RECORDINGS
CUSTOMISE GREETINGS, OPENING HOURS AND MORE
TRUSTED BY THESE BIG BRANDS
CONTACT US NOW
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WHO’S CONFIDENCE IT?
Since starting in 2001, Confidence IT has been supporting businesses in Milton Keynes and beyond with their IT support services and VoIP Phone Systems.
We have a proven track record of providing excellent IT support with a personal touch.
We take care of a business’s entire IT infrastructure, or support existing internal IT departments with additional resources.