Reliable and
Cost-Effective
Phone Systems
for Schools
“Since we started working with Confidence IT, our phone system costs have been significantly reduced. The school now saves over £25,000 over 5 years compared to the previous phone system.”
— Cliff F, Chrysalis Multi Academy Trust
Keep your school connected
Schools need a dependable phone system that supports seamless communication between staff, parents, and external contacts while staying within budget. Our cloud-based VoIP phone system is designed to meet these unique needs, ensuring reliability, security, and ease of use.
Why Schools Choose Our VoIP Phone System
Flexible & Scalable for Schools of All Sizes
Whether you’re a small primary school or a large secondary school with multiple buildings, our system scales to meet your needs. Choose per-extension pricing for smaller schools or per-SIP channel pricing for larger institutions with more users.
Free Mobile & Desktop Apps
Teachers and staff can make and receive calls from anywhere, whether in the classroom, playground, or working remotely. This ensures uninterrupted communication between staff and parents, even outside the office.
Efficient Parent & Guardian Communication
- Auto-attendant directs calls to the right department, reducing administrative workload.
- Voicemail-to-email ensures missed messages are received promptly.
- Call queuing helps manage high call volumes during peak times (e.g., mornings and pick-up hours).
Emergency & Safeguarding Features
- Emergency Broadcasts: Quickly notify all staff of urgent situations with one-button announcements.
- Call Recording: Maintain records of conversations for safeguarding and compliance.
- Paging & Intercom System: Instantly broadcast messages across classrooms and hallways.
- Silent Monitoring: Allow school leaders to support staff in handling sensitive calls.
Door Intercom Integration for Secure Access
- Remote Access Control: Staff can answer intercom calls from their desk phones or mobile devices and grant access remotely.
- Visitor Screening: Identify visitors before allowing entry, improving on-site security.
- Seamless Communication: Easily connect the front office, reception, and security staff for efficient access management.
- Hands-Free Entry for Staff: Use RFID or PIN-based authentication alongside intercom controls for smooth entry.
Cost Savings & Budget-Friendly Options
- Free calls to UK landlines and mobiles reduce expenses.
- No expensive on-site hardware required—hosted in the cloud for easy maintenance.
- Predictable pricing with all-inclusive call bundles.
Seamless Multi-Site Connectivity
For multi-academy trusts and schools with multiple campuses, our system provides a unified communication platform, allowing instant internal dialing and shared resources across sites.
UK-Based Support & Onboarding
- Our expert team ensures a smooth setup, training, and ongoing support.
- Hassle-free installation with minimal disruption to your school’s operations.
The Right Solution For Your School
Choosing the right phone system depends on the size of your school and its communication needs:
Larger Schools & Multi-Academy Trusts (10+ Extensions)
Best suited for secondary schools, colleges, and multi-site academies.
Uses per-SIP channel pricing for greater flexibility and unlimited extensions.
Provides seamless communication between different departments and campuses.
Advanced call management, paging, and safeguarding features included.
Scales as your school grows, ensuring long-term value.
Primary & Small Schools (Fewer than 10 Extensions)
Ideal for single-site schools with a small number of staff.
Cost-effective at £15 per extension, making it a budget-friendly choice.
Easy to set up and manage with minimal IT overhead.
Includes free mobile and desktop apps to support flexible working.
Learn more about our small business phone system.
