A robotics manufacturing firm in Bedford needed Cyber Essentials certification to qualify for upcoming government contracts. Their internal systems lacked the required security controls and documentation, and they needed expert help to meet the standard on a tight deadline.
Services Provided
The Challange
The business had been awarded work with public sector partners, but couldn’t proceed without Cyber Essentials certification. Their current setup included legacy systems, inconsistent security policies, and no formal disaster recovery or data retention plans. The risks were clear: failing the audit would mean losing the opportunity to deliver key government projects.
Our Solution
We ran a full audit of their IT infrastructure and mapped the requirements of the Cyber Essentials framework against their current state. From there, we delivered a clear action plan and handled the implementation from end to end.
Key steps included:
- Extensive Penetration Testing
- Rolling out Multi-Factor Authentication (MFA) across all accounts
- Enforcing secure password policies and system hardening
- Reconfiguring firewalls to restrict unauthorised access
- Creating formal disaster recovery and data retention policies
- Apply patching to the software and OS on the computers
- Providing clear staff training and documentation
- Managing the certification process through to successful submission
We ensured that all changes were delivered with minimal disruption to production, aligning security controls with the business’s operational processes.
The Result
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Cyber Essentials certification achieved on first attempt
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Secured government project eligibility
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Tighter controls across infrastructure and user access
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Documented policies for compliance and internal governance
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Improved readiness for future audits and supply chain security review.
Why They Chose Confidence IT
They needed a partner who could move quickly, deliver practical changes, and guide them through the Cyber Essentials process without red tape. Our direct, no-nonsense approach gave them confidence from the start. With previous experience working with manufacturers and regulated environments, we understood the stakes and delivered a focused, compliant solution.
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